• 24 hour numbers
  • Urgent Care
    • 617-253-1311
  • Urgent Mental Health Concerns
    • 617-253-2916
  • Violence Prevention & Response
    • 617-253-2300
  • All contact numbers
  • Close
Alert icon


Protecting your confidentiality

MIT Medical treats all health information confidentially and protects your records to the fullest extent permissible by law. MIT Medical employees agree in writing to uphold our privacy practices, and violations are grounds for disciplinary action. Trust is a critical component of how we work and what we do.

Your records: Safeguarded by law

The federal Health Insurance Portability and Accountability Act (HIPAA) and Massachusetts law require the protection of your medical information. This includes any information that could be used to identify you or that relates to your health condition, healthcare, or payment for healthcare.

MIT Medical employees must adhere to HIPAA and to MIT Medical’s own privacy policy, which provides for strict protection of your health information. This allows your health information to be used on a need-to-know basis for treatment, billing, and MIT Medical’s internal operations such as quality improvement and training. There are other times when MIT Medical must disclose, or is allowed to disclose, health information without your permission. These include but are not limited to:

  • law enforcement purposes
  • the event of your death
  • tracking diseases
  • national security purposes
  • sending you appointment reminders
  • obtaining payment for your care.

For more information about routine and non-routine uses and disclosures of your health information, see MIT Medical’s Notice of Privacy Practices (PDF).


MIT Medical participates in two HIPAA-compliant nationwide health-information networks: CommonWell Health Alliance and Surescripts. These networks allow participating providers to access your records in a HIPAA-compliant way in case you need to receive care when you are away from MIT Medical. To opt out of these services, download the following form and return it to the address listed on the form. 

Student-Provider Confidentiality

If you are an MIT student and are age 18 or older, we cannot share information about your medical care with parents or other family members unless you want them to be involved, or unless they need to be involved, such as in the case of a life-threatening medical condition or a condition that renders you unable to make decisions about your own healthcare.

We encourage you to review our privacy practices. Notice of Privacy Practices for MIT Medical (PDF)

If you have questions or concerns, please contact one of our privacy officers at privacy@med.mit.edu.