As an MIT Medical patient, you have the right to:
- Be informed about, and participate in, decisions about your care, including giving informed consent to the extent provided by law.
- A clear explanation of all treatment options and their pros and cons.
- Receive treatment without discrimination.
- Include your family in discussions about your care, if you so choose.
- Confidentiality of all communications and records to the extent provided by law.
- Inspect your medical records and to request a copy.
- A private and secure treatment area, within the capacity of MIT Medical to provide it.
- A clear explanation of the costs of your treatment.
- Information about financial assistance or free care, if you request it.
- Care that is considerate and respectful of your personal values and beliefs.
- As a patient, you play a key role in helping us provide you with the best possible care. As an MIT Medical patient you are responsible to:
- Provide accurate and complete information about your past and present health issues, medications, illnesses, and hospitalizations.
- Ask questions when you do not understand what you have been told about your care or what you are expected to do.
- Follow the care, service, or treatment plan developed, or if you do not, accept responsibility for the consequences.
- Be courteous to MIT Medical staff and respect MIT Medical property.
- Promptly meet any financial obligation to MIT Medical.
If you have any questions about your rights or responsibilities as a patient, you may discuss them with your primary care provider, other care provider, or with:
MIT Medical’s Patient Relations Coordinator
Commonwealth of Massachusetts Board of Registration in Medicine
560 Harrison Avenue, Suite G-4
Boston, MA 02118
Massachusetts Department of Public Health
250 Washington Street
Boston, MA 02108-4619
The Joint Commission Office of Quality Monitoring